Ideas come and go. Sometimes, these ideas actually
come together to form a plan. And even on rare occasions, these plans
can come together to form a strategy. But how can this strategy actually
be fulfilled? There are many obstacles that can block even the greatest
of strategies. When this happens, that strategy is reduced back to
merely the ideas that generated it. Ideas that blow in the wind like
seeds from a dandelion on a brisk summer day.
Successful
high-level strategies in organizations know they will face obstacles
and include tactics to overcome them. Some of the hindrances may
include a lack of open communication throughout the organization. This
can lead to not finding the real reason a strategy may not work. This
can also lead to a reduction in truthfulness within the organization.
Additional hindrances may come from change that is not fully prepared
for or is not accepted by those involved. Although these may block the
strategies, there are ways to overcome them.
Solutions can come to those that have the willpower to persevere. Beer and Eisenstat discuss in their article How to Have an Honest Conversation About Your Business Strategy
how crafting a “conversation that matters” can provide lessons that
teach means to guide the achievement of a strategy (2004). They talk
about ideas such as how addressing the most important issues through
various public methods, collecting the responses, and allowing employees
the freedom to speak their minds without fear in structured ways
promotes a fluency throughout that can bring everyone to an
understanding and how each individual is an important contributing
member of the strategy. They have brought this together into a nine
step “Strategic Fitness Process” (Beer & Eisenstat, 2004). These
conversations ideally will uncover what is really holding things back
and can eventually show the direction on how to drive the necessary
changes. Once this direction is discovered, it is a matter of promoting
the change in a way that empowers everyone in the organization.
Organizations
that wish to follow these guidelines may find themselves blissfully
enjoying the rewards of their flourishing strategies. There are some
things to remember as they do this. For example, it is recommended that
when people are actually honestly speaking their minds, protect them.
Protect that conversation in a confidential manner. Also, it is
beneficial when talking with people to open the dialog with those in
different areas of the organization to further protect their interests.
Additionally, another thing to remember is to keep the conversation on
topic, concise, and with the issues that matter. Superfluous
information can only take momentum away from what needs to get
accomplished. Furthermore, when working with change, test the plan
before forcing it out. Pounding a square peg into a hole will get the
hole filled, but damages the peg and the hole in the process. Find ways
to make the changes smoothly and proceed in a way the intentionally
includes measures to evaluate its effectiveness.
What
it really comes down to is that this strategy is to improve the
organization. Improvements may be internal or external, but as long the
business performance is better, then everyone can pretty much walk away
smiling. The ideas did after all come together to make a worthwhile
strategy instead of merely blow away in the wind.
References
Beer,
M. & Eisenstat, R. (2004). How to have an honest conversation about
your business strategy. Harvard business review. Vol. 82
Issue 2, p82-89. 8p. Retrieved from http://ehis.ebscohost.com
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